March 18, 2026
Do you know the biggest threat to commercial dishwashers? (Hint: it’s in the title.) Yes, hard water! Why is this such a problem? The simple answer is that hard water affects how well the cleaning machines do their job. It can cause issues that lead to dirty dishes and increased operating costs. Hard water is particularly common in the US Southwest, Mountain West, and Midwest and especially in areas using well water. It impacts a wide range of end-uses, but few examples are as problematic as the commercial dishwasher. These high-volume applications typically require hundreds of washing cycles daily. If the machines stop working unexpectedly, the entire operation could grind to a halt. In this post, we’ll look at what causes hard water and a few proven ways to deal with it.
Remember learning about groundwater in earth science? If so, you might recall that it contains natural dissolved minerals such as calcium and magnesium. After water arrives to its destination and heats up, the minerals become less soluble and precipitate out. They then build up and form scale on critical machine components. These include spray arms, pumps, and internal surfaces. Scale accumulation leads to many problems, which include:
Besides scale, these minerals create other problems. When dishwater evaporates, the dissolved minerals can leave a white, cloudy residue on the glasses, dishes, and flatware. Hard water can also indirectly lead to corrosion over time. This is due to the minerals themselves being corrosive, or to moisture getting trapped by scale, promoting oxidation.
Booster heaters, such as our Expediter J models, are an excellent way to combat scale issues. They provide many benefits including:
Hard water remains a challenge for commercial dishwasher applications. With the help of booster heaters, you can achieve clean dishes, glasses and flatware, with minimal downtime. By tackling hard water issues before they become bigger problems, you will reduce maintenance costs and extend the life of your commercial dishwasher.